Booking links that route to the right person.

Give each kind of meeting its own booking link, its own length and its own rule for who takes it: round robin across a team, or collective when everyone has to be there.

/discoveryDiscovery CallThursday 14:30Confirm booking
CalendarHeldno clash
CRMA contactnot retyped
ConfirmationSentno chasing
ReminderSchedulednot remembered
The booking is a record, not an invite.
One bookingThey picked a time, and four things were already true

The calendar is held, the person is a contact, the confirmation has gone and the reminder is scheduled. A standalone scheduling tool would have given you an invite.

The booking screen

Every meeting type, and who takes it.

See all your meeting types in one place, with availability, teams, routing and insights beside them. Each type has its own booking link, its own length, its own rule for who takes it, and a switch to turn it off without touching the rest.

NearSyncOperationsBooking EngineSearch, plan and askKAll hubs
Event Types

Define how people book time with your team and where each type routes.

Search event typesNew
Discovery Call/discovery30 minsRound robinExecutive
Handover Meeting/handover60 minsCollective
Support Meeting/support30 minsRound robinExecutive
Site Visit/site-visit90 minsRound robin

Every booking becomes a contact in your CRM.

Meeting types

Set up a link for each kind of meeting.

Every meeting type has its own setup, and you can switch one off without touching the others.

  • Give each type a public link, like /discovery or /site-visit
  • Set the length, from a quick call to a site visit
  • Choose round robin so the next person in turn takes it
  • Choose collective when the whole team needs to attend
  • Flag the types that need a senior person
Discovery Call/discovery
Length30 minutes
AssignedRound robin
AcrossA team
LiveYes
Or instead
CollectiveAll of them
Round robinNext in turn
ExecutiveFlagged
Each type has its own linkso you can turn one off without touching the rest
Availability and follow-up

Offer real openings, then let the follow-up run itself.

Clients only see times you are genuinely free, and every booking is saved with the person who made it.

  • Publish working hours per person and per team
  • Hide slots that clash with meetings already on the calendar
  • Turn every booking into a contact, with nothing retyped
  • Send the confirmation from your own domain
  • Send the reminder automatically before the day
BookedThursday 14:30
CalendarHeld
ContactCreated
ConfirmationSent
ReminderScheduled
Availability
HoursYours
Existing meetingsBlocked
Double bookingNot possible
Bookable inside a chata booking intent renders the card, not a link
On your site

Put the booking page on your own website in one line.

Copy the line for the meeting type and paste it into your site. The booking page can sit in the page itself, open from a button you place, or ride along as a floating button in the corner of every page.

Three ways to show it
In the pageWhere you paste it
Behind a buttonOpens over the page
In the cornerOn every page
The link exists only once the type is switched on
Before the call

Ask what the meeting is about while they are booking it.

The booking page can show a few topic cards you write, ask how urgent it is, and let the booker say they are the one who decides. Colleagues they add are invited with them, and how urgent they said it was arrives with the deal, so whoever takes the call already knows why.

What they answer
Topic cardsUp to six, in your words
UrgencyLow, normal or critical
GuestsAlways asked for, always invited
A booker who says they decide is marked on the lead
Your diary

Leave a gap after every meeting and a cap on the day.

Give a meeting type a gap of up to an hour afterwards, so calls never run into each other, and set how many can be booked in a single day. Bookings can confirm themselves or wait for you. Standups and one to ones can be set up here too, and stay off the public page.

Discovery Call
Gap afterwards15 minutes
Most in a daySix
Internal typesOff the public page
Confirm each one yourself, or let them confirm on the spot

Access

Who can do what.

Anyone can set their own hours and take bookings. Creating a meeting type, assigning it to a team or changing who takes it touches other people's calendars, so those jobs need a higher role.

See

See the meeting types and who takes each one.

Do

Set your own availability and take bookings.

Manage

Create meeting types and assign them to a team.

Admin

Change routing rules and confirmation emails.

Admin is the highest role and is not limited by these permissions, so keep it to the few people who genuinely need it.

One booking, start to finish

An appointment booked inside a chat, without leaving it.

A client asked for time in the chat, and real slots appeared right there. Every time shown was one the next person in turn was genuinely free, and the moment the client picked one the calendar was booked, the contact was created and the confirmation was on its way.

The chat recognises they want to book, and shows real time slots right there in the conversation.

Scheduling guides

See Operations on your own data.

Half an hour on the boards, fields and workflows your company actually runs on.