Sales, service and finance on one seat, with no implementation partner needed to start.
Dynamics 365 is priced per app and per user, paid yearly, with a base licence and attach licences on top. NearSync is one price a seat with every department included and no onboarding fee.
| Feature | NearSync AI | Microsoft Dynamics 365 |
|---|---|---|
| How you pay | ||
| Pricing model | One price a seat, every department and app in every plan | Priced per app, per plan and per user, paid yearly; a second app is an attach licence on top of a base licence |
| Onboarding or setup fee | None | Microsoft lists no fee on its pricing pages; setup is done by partners, who set their own price |
| Users and records limits | No limit; nothing counts your records | Customer Insights includes 100,000 Unified People, then packs from $1,000 a month; Business Central includes 80 GB of data plus 3 GB (Essentials) or 5 GB (Premium) a user |
| Sales | ||
| Pipelines, contacts and deals | Every plan | Sales Professional, $65 a user a month, paid yearly |
| AI insights and recommended actions | Every plan: scoring agents and the deal intelligence panel | Sales Premium, $150 a user a month, with 1,000 Copilot Credits |
| Quotes, orders and invoices on the deal | Every plan: quotes built from your price catalogue on the deal, and quote documents your client signs; the invoice is raised from the won deal | Every Sales plan, from Professional at $65 a user a month |
| Marketing | ||
| Campaigns and WhatsApp broadcasts | Every plan, opt-outs honoured at send | Customer Insights, $1,700 a tenant a month (or $1,000 with 10 or more users of a qualifying Dynamics app); digital messaging capacity bought separately in Contact Center |
| Unified customer profiles from many systems | One database across the departments; imports bring other systems in | Customer Insights, $1,700 a tenant a month, 100,000 Unified People included |
| Service | ||
| Cases, queues and ticket history | Every plan, with SLA clocks | Customer Service Professional, $50 a user a month |
| One inbox: email, WhatsApp, chat and calls | Every plan | Contact Center, $110 a user a month; Azure Communication Services is billed separately |
| Contact centre with IVR and voice routing | Calls through your own phone provider; chat answers from your articles | Contact Center, $110 a user a month, with IVR and inbound voice routing |
| Finance | ||
| Invoices, ledger and financial statements | Every plan, with period close | Business Central Essentials, $80 a user a month, paid yearly |
| Several companies or entities | A base currency per office or entity | Business Central Essentials and Premium list multiple companies and environments |
| Stock, purchasing and payables | Stock by location and supplier bills | Business Central Essentials, $80 a user a month |
| Manufacturing and service orders | Not yet | Business Central Premium, $110 a user a month |
| Operations and AI | ||
| Automations across departments | Every plan, run dry before going live | Power Automate; limited on Sales Professional, and the page notes additional licences |
| AI included | 2,000 or 4,000 credits a seat a month | Copilot in Business Central Essentials and Sales Enterprise; agents need Copilot Credits, $200 a pack of 25,000 a month, plus an Azure subscription |
| Outlook, Calendar and Teams | Microsoft 365 connection for email, calendar, files and Teams | Microsoft 365 interoperation in every Sales plan |
Microsoft list prices per user a month, paid yearly, from microsoft.com's Dynamics 365 pricing and licensing pages, checked 23 October 2026. In AED, Microsoft Dynamics 365's USD prices are converted at the Central Bank peg of 3.6725 with 5% VAT added, since NearSync's AED prices include VAT. A minus means it costs extra or comes with a limit.
Move from Dynamics 365 with your Microsoft sign-in.
Connect Dynamics 365 Sales or Business Central from the Data Hub. Accounts, contacts and opportunities come across, and from Business Central your customers, vendors, invoices and opening balances.