NearSync AI

AI in every department, under your control.

It works on the same deals, invoices and conversations your team already uses, running on the models you choose. Build your own agents, keep conversations you can come back to, and see exactly where AI is used and where it is not.

Every place it shows up

Where we use AI.

This is not one assistant bolted on the side. AI is built into the work itself, in every department, on the same deals, invoices and conversations your team already works with. Here is the full list.

Sales

Marketing

Comms

Workspace

Analytics

Operations

Support

Finance

Web

  • Knowledge base authoringTidy, tag, rate, or draft a whole article unpublished
  • Content polishGrammar and tone on something you wrote

Everywhere

Agents

Build your own agents.

Seven ready-made agents to start from. Point one at any part of your business, from deals to invoices to leave, give it a schedule, tick what it is allowed to do, and cap how much it can do in one run. No developer needed.

Deal Reviver

Finds deals that have gone quiet, after checking the tasks and the calendar

Cash Watchdog

Watches invoices against the deals they came from

Meeting Follow-ups

Turns what a meeting agreed into tasks with owners

Reply Chaser

Flags conversations nobody has answered

Data Janitor

Finds records that are missing their links

Leave Cover

Warns you when approved leave means nobody is covering

Support Triage

Sets a priority and category on new support tickets

One agent can look across several parts of your business at once. That is why Deal Reviver checks the calendar and the task list before telling you a deal has gone quiet.How agents work

Conversations

Conversations you can come back to.

Ask about your own business and keep the thread. Pin the ones that matter, pick them up next week, and talk to it out loud instead of typing. It runs on whichever model that department is set to, and it only ever sees what you can see.

AskGet answers from your own live data
OrganizeSet up meetings, tasks and reminders
ResearchSearch the web, with sources shown
AutomateAgents that run on their own

Meetings

Fifty hours of meetings, included.

Transcription, the write-up and the coaching all run on real AI, and none of it touches your question credits. Fifty hours come with the plan.

Being straight about it

What we do not call AI.

Some of the most useful features in NearSync look like AI but run on plain rules over your own data, which is exactly why they are always accurate. They are good features. They are not AI, and we would rather tell you.

The cockpit briefBuilt from set rules over your own board, so it is always accurate
Deal healthAdds up five clear signals, and shows you each one
Fix linksExact matches on names, numbers and email domains
Meeting IntelligenceCalculated straight from the transcript, so it works on every meeting you have ever recorded
Marketing insightsSet rules applied to your campaign and content boards
Site healthYour site checked against fixed rules

Setup

A different model for every department.

Route Engineering to one model and Finance to another, and change it later without touching anything else. Only an admin can, and the choice is visible rather than buried in a settings page nobody opens.

NearSyncNearSync AIModel routingSearch, plan and askKAll hubs
Providers8Models26Departments routed10 of 11Runs on your own machinesOptional
  • SalesGPT-5.4Fast, and it talks to people all day
  • FinanceClaude Opus 4.8Reasoning, where being wrong costs
  • MarketingClaude Sonnet 4.6Writing
  • OperationsGPT-5.4Builds your workflows
  • EngineeringClaude Opus 4.8Long context
  • CommsGemini 3.5 FlashHigh volume, every message
  • SupportLlama, on your own machinesNothing leaves the building
  • PeopleGemini 3.5 FlashEveryday questions
  • WebGemini 3.5 FlashContent and tidy-ups
  • AnalyticsGPT-5.4Turns a sentence into a chart
  • NearSync AIMasterInherited by every HQ on Master

Change one and it applies to every session on the next prompt. A department left on Master follows whatever the base model is.

More on setup

Alongside you

Point it at something and it drafts.

The reply, the summary, the follow-up, written against the record in front of you. Nothing it writes goes anywhere until you say so.

NearSyncNearSync AIWorking alongside youSearch, plan and askKAll hubs
RH
Rami Haddad

هل ما زلنا على موعدنا يوم الخميس؟

TranslateSummariseDraft a reply

Translation

"Are we still on for Thursday?"

Shown to you only. The message itself is untouched.

Draft a reply

Yes, Thursday still works. I will send the agenda across on Wednesday.

It lands in your composer. You still press send.

More on working alongside you

Without you

The four things that act on their own.

Everything else waits to be asked. These four are the exceptions, and each one shows what it did and why rather than acting quietly.

NearSyncNearSync AIAutonomySearch, plan and askKAll hubs

What it does on its own

  • Answers an inbound message from what is in your knowledge base
  • Cites the article the answer came from
  • Books nothing it cannot confirm, and sends your booking link instead
  • Hands over to a person and opens a ticket when it should

What stops it

  • Off until you turn it onAnd it cannot be turned on until you have said where escalations go.
  • It defers when unsure"I do not have a confident answer to that, let me connect you with someone."
  • A person takes over and it stopsThe moment somebody claims the conversation, it stands down.
  • It cannot inventNo prices, discounts, dates or commitments that are not in your own articles.

This is the only one that talks to your customers. It is also the most heavily fenced, and it ships switched off.

More on running without you

Management

Credits, usage, and where they went.

What your team is actually using, per seat and per department, so a heavy month is something you watch arriving rather than read about afterwards.

NearSyncNearSync AIManagementSearch, plan and askKAll hubs
Credits used4,180-8% on the period beforeAverage latency1.4s-26% on the period beforeQuestions asked4,180+14% on the period beforeTokens9.2m+11% on the period beforeModels in use6+1 on the period beforeErrors0.2%-0.3pt on the period before
How long answers tookThe middle answer, the slow one in twenty, and the slowest in a hundred
Half of all answersNineteen in twentyNinety-nine in a hundred
Credits by departmentStacked, day by day
SalesFinanceCommsSupport
Credits by modelShare of the month
  • GPT-5.448%
  • Claude Opus 4.832%
  • Gemini 3.5 Flash13%
  • Claude Sonnet 4.67%

More on management

Read on

Every capability, in depth.

The guides, in full

Plain guides for the person who sets it up, and for the person responsible for it.

All 10 guides

Overview

Three layers, and where the AI turns up in your day.

Setting it up

Where the intelligence comes from, and which model answers.

Making it yours

Your material, your voice, and the limits it works inside.

Working without being asked

The scheduled AI that notices what nobody did.

Getting more from it

Good questions kept, and models tested against each other.

Watching it

What it costs, how fast it is, and whether it is working.

The questions we get asked.

Anything longer lives in the help centre.

Which AI models can we use?

Eight providers, or your own local Ollama. On Self-hosted you bring your own keys and there is no cap on what you spend.

Can different departments use different models?

Yes. Route Engineering to one model and Finance to another, and change it later without touching anything else.

How much AI do we get?

Two thousand credits a month per seat on Standard and four thousand on Pro. One credit is roughly one question, and you can top up.

Can we give it our own name?

Yes. Name it once and it is called that everywhere, with your logo, your colours and the guardrails you set for it.

Give every department its own model, and see it work on your own business.

Book half an hour and watch it answer questions about your own material, on whichever model you choose.