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Human Resources

Clocking In and Out How attendance is recorded: clocking, breaks, lateness, working away, and what happens if you forget to clock out.

Attendance is one row per person per day. It records when you started, when you stopped, how long you worked, and whether anything about the day was unusual.

Clocking

Clock in when you start and out when you finish. The record carries your clock-in time, clock-out time and total hours, and a status of present, late or on leave.

Breaks are recorded separately, with their own start and end, so hours worked are not inflated by a long lunch.

Lateness

Late is not a judgement someone makes - it is measured against your hub's business hours, so a hub on Sunday to Thursday starting at 08:00 measures against that, and a UK hub against its own.

When you clock in after the start time the record captures that you were late and by how many minutes. You can give a reason, and a manager can approve it - an approved late is still recorded as late, but it is marked as accounted for. The record is honest either way.

Leaving before the end of the shift is captured the same way, with the number of minutes.

Keep in mind

Because lateness comes from the hub's schedule, a hub with the wrong working hours produces wrong attendance for everyone in it from day one. If your whole team is showing as late, the hub is wrong, not the team. See Hubs in the Settings section.

Location

Where geolocation is in use, a clock-in records the coordinates and whether they fell inside the expected area. It is a fact recorded alongside the entry, not a gate that blocks you.

If You Forget To Clock Out

An hourly job closes off entries that were never clocked out, so a forgotten clock-out does not leave the day open forever or count as a twenty-hour shift.

That closure is a system correction, not a record of when you actually left. If the hours matter - and they usually do for payroll - tell your HR admin so the entry is corrected properly rather than left as an automatic guess.

Where An Entry Came From

Every attendance row records its source, which is what makes the trail auditable:

Source Means
System You clocked in and out yourself
HR override An HR admin created or corrected the entry
On duty approved Generated from an approved on-duty request

An HR-corrected entry also stores who changed it and why. Attendance is a payroll input, so nothing is quietly editable.

Working Somewhere Else

Being out of the office is a request, not a missing day. See Working Away From the Office.

Common Questions

I clocked in from home and it says I am outside the area. The location is recorded as a fact. If the day was approved as remote or on-duty, that is the record that explains it.

My hours look wrong. Check whether the day has a break recorded, and whether the entry's source says HR override. If neither explains it, ask your HR admin - the entry can be corrected with a reason attached.

I forgot to clock in this morning. Ask your HR admin to add the entry. It will be marked as an override with your reason, which is the honest record.

Does being late affect my pay? Attendance feeds payroll, but what that means is your organisation's policy rather than something the platform decides.

8 minUpdated 28 July 2026

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