Availability decides which slots a visitor is offered. Setting it honestly is the difference between a booking page that helps and one that fills your week with meetings you resent.
What you set
Working days, the days you take bookings at all.
Start time, when the day opens.
Buffer after, a gap following each booking.
Maximum bookings per day, a hard ceiling.
These sit per meeting type, so a fifteen-minute triage call and a sixty-minute demo can have quite different rules.
It is subtracted from your real calendar
Availability is a window, not a promise. Inside it, anything already on your calendar is removed before slots are offered.
That is what makes a public link safe to share. Your existing meetings, and anything you have blocked, are invisible to the visitor and unbookable.
Which means your calendar has to be connected, and it has to be honest. Time you have mentally reserved and not blocked is time this will give away, entirely correctly, because nothing said otherwise.
Start time
When the bookable day opens, which is not the same as when you start work.
Most people should set it later than they think. The first hour of a day is when you are best at concentrated work and worst at being interrupted by a stranger, and a booking page that gives it away is a page that takes your most valuable hour first.
Setting it well
Do not offer your whole week. A page offering forty hours signals that nothing else is happening. Offering a portion is both more realistic and, unintuitively, more likely to get booked, because scarcity prompts a decision.
Protect a part of every day. Mornings, or whichever stretch you actually think in. A booking link with no protected time will consume the protected time first, since it is the only time that looks free.
Set the buffer. Fifteen minutes after each booking. This is the setting people skip and then wonder why back-to-back calls are exhausting.
Cap the day. Three of anything substantial is a full day once you count preparation and follow-up.
Working days come from you
Your hub decides which days are working days across the platform, so a Sunday-to-Thursday hub behaves correctly without anybody configuring it here.
If the days offered look wrong, check your profile before checking this screen. Hub and time zone drive more than most people expect, and a wrong time zone produces plausible-looking slots at the wrong hour.
Buffers do more than they look like
Fifteen minutes after each booking sounds like a small setting and it changes the character of a day more than the daily cap does.
Without one, a page offering four hours can produce four consecutive meetings with no gap. Each one runs slightly over, so you arrive at the next already behind, and by the fourth you are unprepared and apologising.
With one, the same four hours produces three meetings and time to write up each. Three good conversations beat four rushed ones, and the visitor experience of the third is markedly different.
Time zones
Visitors see slots in their own time zone. You set yours once, in your profile.
Worth testing once, from a private window, because it is the failure that produces the worst customer experience: somebody books what they believe is two in the afternoon and arrives at six in the morning yours.
Per meeting type, deliberately
Availability is set on each meeting type rather than once for you, which looks like duplication and is not.
A fifteen-minute triage call and a sixty-minute workshop should not offer the same slots. The short one can fill gaps; the long one needs protected stretches and probably fewer days.
Setting them separately is what lets a booking page be generous with cheap time and careful with expensive time.
Holidays and leave
Approved leave and public holidays for your hub are already on your calendar, so they remove themselves from your availability without any action.
This is one of the quiet advantages of the booking page living inside the platform rather than beside it. A standalone scheduling tool has no idea you are away next week unless somebody remembers to tell it.
When there are no slots
A visitor seeing nothing available is the worst outcome on this surface, and it has three usual causes.
A genuinely full calendar, which is a real answer and a reason to widen the window or raise the cap.
A window too narrow to survive normal meetings. Two hours a day disappears the first time somebody books a workshop.
A daily cap set low and reached early.
The fix is almost never to work more. It is to look at how far ahead people can book, and whether the honest answer is that they should be talking to somebody else on the team.
How far ahead
The booking horizon is the least considered setting and one of the most consequential.
A short horizon of a week or two produces meetings people actually attend, because their circumstances have not changed. A long one fills your calendar with commitments made under conditions that no longer hold, and it is the single largest driver of no-shows.
Short is better than long. Somebody who cannot find a slot this fortnight and genuinely wants to talk will ask.
When your availability is wrong
Three symptoms, and each has a different cause.
Slots offered when you are busy. Your calendar is not connected, or the busy thing is not on it.
Slots at the wrong hour. Time zone, in your profile.
Wrong days offered. Your hub's working days, which is HR's to change rather than yours.
None of these are settings on this screen, which is the point worth taking away: availability is derived from things that already exist rather than maintained separately.
A reasonable starting configuration
Working days from your hub, unchanged.
A window of four to five hours, in the part of the day you are worst at deep work.
Fifteen minutes of buffer.
Three bookings a day maximum.
Then leave it for a month and adjust from what actually happened rather than from what you imagined would.
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