NearSync Help

Shortcuts and Commands

Every Command and Shortcut One page for everything you can type instead of clicking.

Most of NearSync can be driven by typing. This is the whole vocabulary in one place, grouped by where you type it.

None of it is required. All of it is faster.

In WhatsApp

Message your workspace number and start with a hash. You do not need to open NearSync at all, which is the point: these are for when you are on a site visit, in a car, or between meetings.

Your day

Command What it does
#in Clock in
#out Clock out
#break Start a break
#resume End a break
#status Your daily briefing
#morning The same briefing, friendlier name
#leave Submit a leave request (#leaves works too)
#todo Add a personal todo

Work and records

Command What it does
#task Create a task
#contact Create a CRM contact
#deal Create a deal
#log Log an activity against a record
#find Search the CRM
#won Mark a deal won
#lost Mark a deal lost
#expense Submit an expense
#pulse Post to the Pulse feed
#ask Ask a freeform question
#help List every command available to you

Two commands ask for a PIN

Command What it does
#approved Approve an expense
#paid Mark an invoice paid

These two move money or commit a decision on someone else's behalf, so they require your personal Action PIN. Entering it opens an eight hour window, so you are not re-typing it all afternoon.

If you forget everything else, remember #help. It lists what you personally can run, which is not the same as this page: commands respect your permissions, so your colleague's list differs from yours.

Your organisation can also build its own commands. These are the ones that ship.

In Sync Chat

/task turns a message into a task, and reads plain English while it does it.

/task review the Albadwi contract tomorrow 3pm @Ausaff

That becomes a task titled "review the Albadwi contract", due tomorrow at 15:00, assigned to Ausaff. The date and the name are removed from the title rather than left in it.

It understands durations too: 30m, 2h, 1h30m, and 90 minutes all work.

You can also turn an existing message into a task from its actions, which drops it into the composer as a /task for you to adjust before sending.

In quick capture

The capture bar reads a whole sentence at once. Type what you mean and it pulls the pieces out.

call Sarah tomorrow at 3pm for 30 minutes p1 on teams

Dates and times. today, tonight, tomorrow, next week, next monday, mon, tue, fri, in 2 days, in 1 week, at 3pm, 9am to 1pm.

How long. for 30 minutes, 2h, 1h30m.

How urgent. p1, p2, p3, p4, meaning urgent through to low.

Where the meeting happens. on meet, on teams, on zoom. Leave it out for an internal huddle.

Chips you can add

Token What it does
@team Everyone in your department joins
@colleague That person joins as a collaborator
@huddle Schedule it as a meeting
@cockpit Raise it into the cockpit

None of this costs credits. It is pattern matching, not a language model, which is why it is instant and never invents a date you did not ask for. Only a genuinely compound instruction, something like "book the review at 4, then the client call straight after", needs a model to untangle.

Keyboard shortcuts

Shown here with the Mac keys. On Windows and Linux, ⌘ is Ctrl, ⇧ is Shift and ⌥ is Alt. The app detects your platform and shows the right ones.

Getting around

Mac Windows Does
⌘ K Ctrl K Open the command bar
⌘ B Ctrl B Collapse or expand the sidebar
⌘ / Ctrl / Focus search in whatever you are looking at
⌘ \ Ctrl \ Jump back and forth between the last two areas
⌘ [ Ctrl [ Back to the previous area
⌥ ⇥ Alt Tab Fast jump back and forth
Escape Escape Close any modal or drawer

Jumping straight to an area

Mac Windows Goes to
⌘ ⇧ S Ctrl Shift S Sales
⌘ ⇧ C Ctrl Shift C Comms
⌘ ⇧ O Ctrl Shift O Operations
⌘ ⇧ P Ctrl Shift P People
⌘ ⇧ T Ctrl Shift T Support
⌘ ⇧ K Ctrl Shift K Marketing
⌘ ⇧ E Ctrl Shift E Projects
⌘ ⇧ W Ctrl Shift W Web
⌘ ⇧ I Ctrl Shift I Intelligence
⌘ ⇧ A Ctrl Shift A System and Admin
G then D G then D Dashboard

That last one is vim-style: press G, release, then D.

Doing things

Mac Windows Does
⌘ N Ctrl N New item, in whatever you are looking at
⌘ J Ctrl J Switch light and dark
⌘ . or ⌘ ; Ctrl . or Ctrl ; Summon the assistant, or add a task in plain words
Z Z Zen mode

In the cockpit

No modifier needed. Single keys, because your hands stay put.

Key Does
J Next item
K Previous item
Enter Open the focused item
E Mark it done
B Bookmark it
X Select the row, for bulk actions

In the calendar

Key Does
T Jump to today
N New event
or J Previous day, week or month
or K Next
1 2 3 4 5 Day, Week, Work week, Month, Team

In a meeting

Pippin Scribe joins a call, transcribes it with speakers identified, and writes the summary and action items afterwards. It can join automatically for meetings on your calendar, or you can deploy it to a call yourself.

Recorded meetings are included in your plan rather than charged as credits.

What any of this costs

Typing is free. The pattern matching behind capture, /task and the command parser is ordinary code.

What costs credits is asking the assistant to write, read or listen: #ask, a drafted reply, a document summary. See AI Credits and What Uses Them for the detail.

5Updated 28 July 2026

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